Jobs

Entry-Level Call Centre Agents recruitment In A Reputable Commercial Bank, 31st July, 2018

Workforce Group - Our client, a reputable Commercial Bank, is recruiting suitably qualified candidates to fill the position below:     Job Title: Call Centre Agent (Hausa Speaking) Location: Lagos Job Description

  • We are currently recruiting Contact Center Agents for a reputable bank
  • H/She will be the liaison between the bank and its current and potential customers
  • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
Requirements
  • OND in any relevant discipline
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in Hausa.
  • Must be resident in Lagos.
Remuneration
  • Attractive Basic pay
  • Other Benefits: Pension plus HMO.
    How to Apply Interested and qualified candidates should: Click here to apply   Application Deadline 8th August, 2018.   Note: Only candidates who meet the requirements stated above will be invited.


Lagos State
OND / HND / BSC Holders job vacancies in Nigeria, Banking job vacancies in Nigeria, Lagos State job vacancies in Nigeria, Call Centre job vacancies in Nigeria
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