Job descriptions Sample Templates How to do it yourself Words and Meanings Interview questions and answersJobs > Business and Finance > Vacancy for a Call Center Agent (Hausa Speaking) in a reputable Commercial Bank

Vacancy for a Call Center Agent (Hausa Speaking) in a reputable Commercial Bank

Apr 12, 2019, 3:27 PM
Workforce Group - Our client, a reputable Commercial Bank is currently recruiting to fill the position below:   Job Title: Call Center Agent (Hausa Speaking) Location: Lagos Job Description
  • We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
  • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
  • OND/HND/B.Sc in any relevant discipline
  • Fluency in Hausa.
  • Must be resident in Lagos.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Attractive Basic pay
  • Other Benefits: Pension plus HMO.
  How to Apply Interested and qualified candidates should: Click here to apply   Note: Only candidates who meet the requirements stated above will be invited   Application Deadline  30th May, 2019.

Similar Jobs

New Job Vacancies at UK-Dion Investment Limited

Sterling Bank Plc Vacancy for a HC Data Analyst - Outsourced

Sterling Bank Plc recruitment for a Relationship Manager, Private Banking

Investment Research Officer at Anchoria Asset Management Limited

Portfolio Manager at Anchoria Asset Management Limited

Trade Finance Analyst at Sterling Bank Plc

Head Experience & Design Execution at Sterling Bank Plc

Recruitment for Tellers in a Top Microfinance Bank in Lagos

Field Procurement Officer at The Islamic Development Bank (IsDB)

Sterling Bank Plc recruitment for a Talent Acquisition Partner

Subscribe to Free Job Alerts!

Being aware and applying for jobs on time increases your chances of getting a job. Information is key. Subscribe to our free job alerts

Enter your email below and click subscribe.

Business and Finance 
Banking Workforce Group Call Center