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Vacancy For Telephonist/ Customer Services Officer at Nocturnus Security Limited, 9th September, 2018

Sep 9, 2018, 4:17 PM
Nocturnus Security Limited is an established and fast growing, modern private security company with a niche for excellent service delivery, we offer best in class security services; we churn out properly trained individuals and teams, utilizing cutting edge security gadgets and equipment. We came into business as seasoned security experts having acquired huge experience in industrial security, para-military and intelligence organisations. Currently we are increasing our capacity in Abuja and its environs and would want energetic, enthusiastic and well-organized individuals to apply for:
Job Title: Telephonist/ Customer Services Officer Location: Abuja Job Type: Day and Night Responsibilities
  • Dealing with telephone enquiries on basic information, such as directions or company contact details.
  • Taking telephone messages for staff.
  • Activating an out-of-hours answering service.
  • Ad hoc administrative support.
  • Listening to the answer machine each morning.
  • Answering the switchboard or telephone.
  • Quickly identifying the nature of the telephone call in a courteous manner.
  • Putting the call through to the appropriate person or extension.
  • Screening telephone calls.
  • Dealing with more than one call at a time.
Basic Qualifications
  • Must be above 18 years of age
  • Have relevant qualifications - Minimum of B.Sc/HND in English Language or other related field
  • Advanced degree in communications is an added advantage
  • Ability to read, speak and understand English language
  • At least 4 years of experience in relevant roles.
Skills and Personal Qualities Needed:
  • Be able to use their initiative when screening calls.
  • Be discreet and tactful, as they may be dealing with callers who are upset, angry or anxious.
  • Be courteous but firm.
  • Work well on their own or in a team.
  • Be computer literate.
  • Have an excellent telephone manner.
  • Have strong interpersonal and communication skills.
  • Be friendly and confident.
  • Be professional and polite.
  • Have good organisational skills.
  • Be flexible and adaptable.
Salary We offer competitive salaries and huge growth prospects.
How to Apply Interested and qualified candidates should send their CV's and Motivation Letter to: Using the "Job Title" as the subject of the mail Or Submit hard copy of their CV’s and Motivation Letter at: No 4 Odenna Close, Off Libreville Street, Aminu Kano Crescent, Wuse 2 - Abuja.
Application Deadline 15th September, 2018.
For More Information: Call - 09050126891

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OND / HND / BSC Holders Experienced Personnel Customer Service Nocturnus Security Limited Wuse