Vitachem Nigeria recruitment for Graduate Trainee Customer Service Representatives

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Vitachem is a major producer, importer and distributor of Food Additives, Chemicals and Industrial raw materials to manufacturers in Nigeria. We are currently recruiting to fill the position below:   Job Title: Online Customer Service Representative - Graduate Trainee Location: Lagos Job Duties

• To attend to all customer's enquiries and sell competitive products.
• To strategically engage in active selling of products and close sales opportunities
• Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.
• To deal with customers via telephone, Internet, e-mail and instant messaging.
• To offer sales advice on products to customers
• Build and maintain effective customer relationship

Requirements

• Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
• Must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.
• Must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.

  How to Apply Interested and qualified candidates should send their Resume and cover letter to: [email protected]   Application Deadline  28th November, 2017.

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