An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
communication skill
typing skill
filing skill
marketing skill
Correct answer is A
To understand information quickly and accurately, receptionist should learn how to be a good listener, engage in active listening, provide clear and concise information, and be empathetic and respectful of others
The section of an office in Rammy Ltd where mails are handled is
registry
boardroom
reception
executive office
Correct answer is C
In large organization mails are handled by a mailing department and a clerk is engaged in opening letters
When a meeting decides that a matter should lie on the table, it means that the matter should
be discussed immediately
be discussed at the next meeting
not be discussed at all
be discussed at the executive level
Correct answer is C
If a proposal or motion is laid on the table, it is essentially a euphemism, meaning that ; nothing further will be done in this matter" or "we are not going to do anything about this" or "we refuse the petition"
circular
report
letter
memorandum
Correct answer is D
Memorandum is a written message in business or diplomacy. It is used for communicating policies, procedures, or related official business
official
confidential
urgent
personal
Correct answer is A
official letters are often written using simple and direct sentences with a formal greeting and signature included