You are leading a daily huddle with your over-worked nursing team. A new, junior colleague has been regularly interrupting other team members as they voice their own problems (from yesterday). You think they're trying to impress their new team by monopolising the medical answers to each problem raised.
What would be the most effective reaction to this situation?
Tell the new nurse to stop distracting everyone from alternative solutions.
Ask why your more experienced team members are not offering their own solutions.
Firmly suggest to your new colleague that it's fairer to let everyone contribute.
Assuming the others agree with you; state what you think is happening here.
Correct answer is C
The MOST effective answer is (C) since it is the most conciliatory. It addresses the need to firstly 'quieten down' the new team member. Whilst also providing your rationale for doing so, and thirdly encouraging a collaborative approach.
(D) is the LEAST effective response which could easily backfire. You don't know how the rest of your busy team will react. Also, 'telling off' your new colleague could discourage them from contributing at future meetings.
OK, so option (A) shows that this type of behaviour is not acceptable in your team. Still, such an aggressive approach in front of your team is ill-advised. Option (B) certainly sounds like it is encouraging the team to manage the issue themselves. However, this is still not an assertive approach that dictates what you would like the team to do.
Answer option (B) appears to blame the more experienced team members for not speaking up. You're the leader so it is your responsibility to exert authority and ensure that the meeting produces the most collaborative and effective solutions.
