Retail Sales Associate Duties & Responsibilities

The role and function of a Retail Sales Associate includes the following duties and responsibilities:

  • Greet customers.
  • Help customers find items they are looking for.
  • Ensure that an accurate record of inventory is kept.
  • Elevate complaints to management.
  • Advertise current specials to customers.
  • Ring up purchases.
  • Keep the storeroom neat and organized.

Note that this is not an exhaustive list of Retail Sales Associate duties and responsibilities. Job functions for specific Retail Sales Associate roles may vary, depending on the industry and type of employer.

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