What is the job description and role of an Advice worker? What are the duties and responsibilities of an Advice worker?
Advice worker Job Description
An advice worker helps clients in areas such as benefits, debt and money issues, law and rights, healthcare, and education. The work is challenging and varied with duties that range from interviewing clients, assessing problems and writing reports, to mediating on a client’s behalf and providing legal representation at court cases and tribunals.
Job Description / Duties / Functions / Roles / Responsibilities of an Advice worker
- preparing/distributing publicity materials and displays
- referral and liaison with other relevant organisations.
- compiling statistics
- interpreting legislation and researching cases
- maintaining records and information systems
Advice workers help people who are often in crisis situations, with very complex problems. This can make the work stressful and emotionally demanding, but at the same time rewarding if a resolution to their problems or a way forward can be found.