Job Descriptions

Caseworker Job Description

What is the job description of a Caseworker? What are the duties and responsibilities of a Caseworker? What does a Caseworker do?

Job description of a Caseworker

Caseworkers, otherwise known as Social Workers, assist and counsel disadvantaged individuals or families, for example children from troubled homes, individuals with serious illnesses, or senior citizens. They are usually employed by government agencies or non-profit organizations.

This Caseworker job description example includes the list of most important Caseworker duties and responsibilities as shown below. It can be modified to fit the specific Caseworker profile you're trying to fill as a recruiter or job seeker.

Caseworker Duties and Responsibilities

Caseworker job description should contain a variety of functions and roles including:

  • Assessing cases and compiling case reports containing relevant information.
  • Ensuring that case reports are kept up to date.
  • Monitoring visits between at-risk or fragile children and family members.
  • Motivating individuals to participate in rehabilitation programs.
  • Reporting abuse.
  • Providing support, guidance and counsel to families in need.
  • Making referrals or introductions to other agencies.
  • Scheduling and escorting individuals to appointments with legal aid workers, counselors, doctors, etc.

Caseworker Requirements / Skills / Qualifications

Caseworker job description should include these common skills and qualifications:

  • Bachelor’s degree in social work.
  • A master’s degree in social work may be desired.
  • Licensure or professional registration with a government body may be required.
  • Must be organized and practical.
  • Proven coordination skills to connect individuals/families with relevant services.
  • Ability to compromise, negotiate and work well with others.
  • Basic computer skills.
  • Must be socially perceptive to work with individuals who have difficulty expressing their needs.
  • Knowledge of crisis-intervention methodologies.

As a hiring manager, recruiting an ideal Caseworker starts with crafting a good job description. Use this Caseworker job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Caseworker may also reference it in preparation for the interview.