Current Job Vacancies at Jumia Nigeria

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:     Job Title: Business Intelligence Analyst - Jumia Location: Lagos Job type: Full time Responsibilities

• As a Business Intelligence Analyst, you will be required to identify trends and opportunities for growth through analysis of complex data.
• To find new ways to attract quality customers, maximize value of existing ones and maintain market dominance.

• Conduct thorough data analysis, help design and implement analytics programs, generate reports, and collaborate with various teams to ensure we are optimizing our resources and maximizing our market share.
• Coordinate with team to design and develop analytical projects designed to understand key business behaviours that drive customer acquisition, retention, and engagement.
• Collaborate regularly with various teams, including market analytics
• Develop and utilize dashboards effectively.
• Remain current on industry trends with respect to Business Intelligence capabilities.
• Implement the overall analytics and business intelligence strategy for the Business.
• Analyse business performance continuously and comprehensively and provide timely advise to management on improvement options.
• Establish clear product performance metrics, targets and accountabilities and render report on key performance indicators to ensure that management and business owners can measure, monitor and continuously improve performance.
• Maintain business intelligence models to design, develop and generate both standard and ad-hoc reports.

• Must have a Bachelor's degree in a Business-related course preferably Economics, Computer Science or Accounting.
• Minimum experience of 2 solid years of BI experience for growth.
• Numerate, analytical, high attention to detail.
• Ability to combine strong analytical skills with sound business knowledge.
• Ability to develop and evolve long-term strategies while driving tactical projects.
• Good appreciation of project management.
• Data Analysis with excellent Excel skills (Including the use of SQL and any other related software programs and tools).

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

• You will be responsible for the investigation, analysis and assessment of risk, and the design and implementation of strategies and processes which mitigate threats to the successful delivery of the organisation's corporate and business plans, and desired outcomes.

• Deliver regular risk analysis reports to the Jumia NG HODs and Senior Leadership, complete with actionable plans for avoidance or prevention of possible threats at all levels. Lead implementation of programs designed to anticipate and to minimise threats to Jumia NG
• Develop and implement the Jumia NG risk management plan and strategy, communicate expectations and obligations through Heads of Departments (HODs) and managers, and monitor and report on performance to improve Jumia NG risk profile.
• Identify and detect potential threats to brand reputation, financial sustainability, operational efficiency, workforce investments and safety to fully develop a shared understanding for the Jumia NG risk exposure.
• Conduct or oversee the conduct of regular risk assessments and preparation of all documentation related to risk assessment, and reviews of standard operating procedures ensuring that recommended improvements are fully implemented.

• Substantial experience of best practice risk management and governance frameworks, methodologies and emerging practice
• Excellent management experience, including change management, with experience of successfully engaging with staff and the Board.
• Bachelor's Degree or its equivalent in Finance, Economics, Management or Law.
• Professional accounting certification, e.g. ACA, ACCA, CPA, CIMA, CISA or other relevant higher business degree
• Risk management certification is an added advantage.
• Minimum of 8 years risk management experience in a reputable organization with strong risk management skills, with at least five (5) years at managing the strategic direction of a business risk unit.

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

•  As a Customer Relationship Manager, you must have a pioneer mindset, ambitious, hardworking and have a deep-rooted understanding of CRM strategy and execution
• You strongly believe in constantly testing new ideas, to innovate and optimize
• You are flexible and forward thinking who easily connect with new people.

• Manage the overall marketing strategy on how Jumia communicates every day the commercial planning to its consumers to generate sales, increase engagement and boost loyalty.
• To define an operational roadmap of marketing communications accordingly to the Commercial Planning input coming from commercial team and from Customer Insights.
• Setup, improve, and optimize communications to constantly improve customer conversion and retention KPIs through all the channels on each Email, SMS, Push notifications, web notifications by AB testing content and timing.
• Set-up revenue targets per day, campaigns and channels and make sure targets are met every day.
• Analyze daily performance and make decisions accordingly:
• Report performance to senior management on a regular basis explaining why and how.
• Inspire the wording content for all the communications accordingly to market innovation, Jumia brand guidelines and knowledge of marketing.
• Earn the love of our customers by being relevant at each step of communications content making.
• Lead and coach team members to grow their skills and ownership.
• Demonstrate a capacity to propose innovation to set up.
• Coordinate with different departments to make sure high-quality content production and campaign generation.

• Degree in Business, Marketing or related field
• 3+ years experience with a solid foundation in Digital or CRM project management
• Excellent communication skills both verbal and written in English
• Advanced level of computer literacy in Microsoft Office packages & HTML
• Fast learning ability and accurate attention to details
• Systematic and methodical approaches
• Ability to organize and prioritize tasks Self-motivated and result driven

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders