Jobs

Customer Liaison Officer at Bookminders Nigeria

Bookminders Nigeria is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Liaison Officer Location: Abia

Job Brief

We are seeking an organized, efficient, and communicative liaison officer to coordinate between our organization and another entity.
In this role, you will act as the middle person between our business and the customer to streamline operations, resolve issues, improve communications, and generally ensure that the relationship is as beneficial as possible.

Duties and Responsibilities

Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the business and the other entity
Compile reports about particular incidents, events, or updates about an important issue for the business
Proactively solve conflicts and address issues that could occur between the business and the other entity
Promptly respond to incidents and other events as necessary
Act as a positive representation of the business to the community
Maintain thorough knowledge of the business, as well as an understanding of how that impacts third parties
Monitor, coordinate, and communicate the strategic objectives of the business
Collaborate and communicate successfully with other entities outside of the business
Work with other staff members to develop a greater understanding of the business and any issues that arise
Develop and foster relationships with the community, stakeholders, and other entities

Requirements and Qualifications

Excellent verbal and written communication skills
Ability to establish and nurture beneficial business relationships
Self-motivated with a willingness to take initiative and solve complex problems
Capability to negotiate with and influence others
Analytically and mathematically minded to analyze data and create necessary reports
Ability to thrive in a fast-paced and sometimes high-pressure environment
Bachelor’s degree preferred
Experience in a related role
Customer-oriented attitude

How to Apply Interested and qualified candidates should send their Applications and CV to: [email protected] using the "Job Title" as the subject of the email. Application Deadline 19th February, 2020.

Abia State

OND / HND / BSC Holders job vacancies in Nigeria, Abia State job vacancies in Nigeria