Job Descriptions

Bank Teller Job Description

What is the job description of a Bank Teller? What are the duties and responsibilities of a Bank Teller? What does a Bank Teller do?

Job description of a Bank Teller

Bank tellers are a bank’s lead customer service personnel, working directly with customers to process deposits and withdrawals, provide account information, and answer questions about bank policies and banking products. This is a highly customer-focused role, requiring careful attention to detail and a friendly, outgoing personality.

This Bank Teller job description example includes the list of most important Bank Teller duties and responsibilities as shown below. It can be modified to fit the specific Bank Teller profile you're trying to fill as a recruiter or job seeker.

Bank Teller job description and responsibilities

Bank Teller Duties and Responsibilities

Bank Teller job description should contain a variety of functions and roles including:

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Bank Teller Requirements / Skills / Qualifications

Bank Teller job description should include these common skills and qualifications:

  • High school diploma or equivalent.
  • Bachelor’s degree in a relevant field may be preferred.
  • Cash handling experience and on-the-job training may be required.
  • High level of accountability, efficiency, and accuracy.
  • Strong sales skills are a plus.
  • Professional appearance and courteous manner.
  • Ability to pass a background check.
  • Exceptional time management, communication, and customer service skills.
  • Basic math and computer skills.

As a hiring manager, recruiting an ideal Bank Teller starts with crafting a good job description. Use this Bank Teller job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Bank Teller may also reference it in preparation for the interview.


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