Recovery Officer job description

Recovery Officer Duties and Responsibilities

Recovery Officer job description should contain a variety of functions and roles including:

Keep tracking outstanding debts
Plan course of action to recover owed money
Locate and contact debtors
Update account status and database regularly
Comply with requirements when legal action is unavoidable
Handle customers' questions or complaints
Negotiate payoff deadlines and payment plans
Build trust with debtors
Identify gaps in the system and recommend solutions

Recovery Officer Requirements / Skills / Qualifications

Recovery Officer job description should include these common skills and qualifications:

High school diploma is preferred
x years of experience as recovery officer
Knowledge of relevant legal requirements
Good knowledge of MS Office and databases
Good negotiation and persuasion skills
Experience in working with targets and tight deadlines
Team player
Good time-management skills
Great interpersonal and communication skills

As a hiring manager, recruiting an ideal Recovery Officer starts with crafting a good job description. Use this Recovery Officer job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Recovery Officer may also reference it in preparation for the interview.