Recovery Officer Duties & Responsibilities

The role and function of a Recovery Officer includes the following duties and responsibilities:

  • Keep tracking outstanding debts
  • Plan course of action to recover owed money
  • Locate and contact debtors 
  • Update account status and database regularly
  • Comply with requirements when legal action is unavoidable
  • Handle customers' questions or complaints
  • Negotiate payoff deadlines and payment plans
  • Build trust with debtors 
  • Identify gaps in the system and recommend solutions

Note that this is not an exhaustive list of Recovery Officer duties and responsibilities. Job functions for specific Recovery Officer roles may vary, depending on the industry and type of employer.

Related

Recovery Officer Job description

Recovery Officer Salary in Nigeria

Recovery Officer Interview questions

Recovery Officer Cover letter

Recovery Officer CV

Recovery Officer Jobs in Nigeria

Similar job descriptions

Economist job description

Director of Finance job description

Investment Executive job description

Mortgage Processor job description

Loan Officer job description

Mortgage Underwriter job description

Credit Specialist job description

Risk Analyst job description

Financial Consultant job description

Credit Officer job description

Investment Analyst job description

Insurance Advisor job description

Private Banker job description

Financial Manager job description

Portfolio Manager job description

Personal Banker job description

Financial Planner job description

Financial Controller job description

Equity Research Associate job description

Finance Assistant job description