Customer Support Manager Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Customer Support Manager:

High school diploma or equivalent.
Proven experience as a Customer Support Specialist, preferably within a similar environment.
Thorough knowledge of legislation pertaining to consumer protection.
Affinity for multitasking with precision.
Capacity to accept and utilize constructive criticism.
Alignment with our company's values.
Prior experience in a managerial or supervisory role will be advantageous.
Top-notch oral, written, and interpersonal abilities.
Well-developed arbitration skills with the ability to remain impartial.

Note that this is not an exhaustive list of Customer Support Manager skill, qualifications and experience. Job requirements for specific Customer Support Manager roles may vary, depending on the industry and type of employer.

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