Assistant Front Desk Manager at Gruvyvest Finance

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:

Job Title: Assistant Front Desk Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities and Duties

• Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
• Mailing and attending to telephone calls7
• Prioritize and delegate daily work responsibilities to front desk staff.
• Train and guide front desk staffs to provide quality customer services.
• Manage staffing schedules, shift changes, payrolls, and labor costs.
• Resolve guest issues and enquiries to ensure guest satisfaction.
• Identify process improvement to achieve financial and service goals.
• Plan shift schedule and duties based on business forecast.
• Supervise the billing and cash processes to ensure compliance with company standards.
• Provide feedback to the team members on their performances and improvements.
• Assist in preparing yearly operating budgets, capital expenditure and manpower budgets.
• Monitor and control expenses within the allotted budget.
• Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.
• Develop and implement strategies for bell desk, front office and parking.
• Ensure that facility is maintained clean, neat, safe and secure.
• Ensure that employees are properly groomed and dressed.

Requirements

• Candidates should possess relevant qualifications and work experience.

Salary
N2,800,000 - N3,000,000 Annually.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  12th April, 2023.