Billing Executive at VDT Communications Limited

VDT Communications is a Broadband Commuinications company present in the 36 states of Nigeria. We have carved a niche for ourselves in the 20+ years that we have been in business. We operate one of the most advanced and reliable communication networks in the country with a broad product suite backed by trustworthy, dependable customer service.

We are recruiting to fill the position below:



Job Title: Billing Executive

Location: Ikoyi, Lagos
Employment Type: Full-time

The ideal candidate will be responsible for the following:

  • Support the delivery of day to day billing operations of Bitflux / RSD in line with laid down procedures and best- practices.
  • Identify, diagnose, report, and assist the RSD team in resolving incidents escalated.
  • Ensure prompt resolution of all escalated incidences within agreed timelines
  • Implementing and streamlining billing policies for RSD and the different Bitflux Partners –VDT, Net Access, Brainshare and E-Stream
  • Assist in the implementation of Data Plans and Products in collaboration with the Retail Sales team
  • Execute work programs and plans in line with agreed procedures and guidelines.
  • Provide Support to Bitflux Departments and Units on issue / complaint resolution, Network related implementation and Report extraction
  • Provide support and supervision in the deployment and test of upgrade patches and manage relationships with Billing third party IT vendors and OEM.
  • Assist in providing technical support in the deployment of third-Party hardware, software, applications and integration to the billing platform.
  • Participate in the evaluation and selection of vendors for deployment of billing supplies.
  • Support in Processing Request for Proposal/Request for Quotation for new billing accessories based on user requirements.
  • Assist in carrying out timely surveys and competitive landscape survey about new products features, technology in the industry for the benefit of Bitflux subscribers.
  • Ensure timely communication of automated messages (email and sms) to subscribers on status of data, birthday, service quality (downtime) and other congratulatory messages
  • Analysis of logs and transaction history for input towards resolution of all billing issues
  • Responsible for ensuring customer satisfaction and the efficiency of data plan switch via self-care
  • Ensure timely rollover of customer data as applicable
  • Manage the FUP implementation process for subscribers
  • Assist in implementing user acceptance testing and go-live of new billing implementation in conjunction with Management, sales and customer care.
  • Provide support with the post implementation review of deployed billing solutions and hardware and ensure timely and effective resolution of integration and deployment issues.


  • The candidate must have a First Degree in Computer Science, Electrical Electronics Engineering or Computer Engineering.
  • CCNA is an advantage.
  • 5 - 8 years relevant work experience.

N180,000 - N250,000 monthly.



How to Apply
Interested and qualified candidates should send their CV to: using "Billing Executive" as the subject of the email

Application Deadline  20th January, 2022.

Have you submitted your CV countless times without getting a job interview invitation?
Our Professional writers will help you write an outstanding CV and Cover letter that will increase your chances of landing your dream job!

Try Now

Subscribe to free job alerts