Jobs

Call Centre Executive at Ison Xperiences

Nov 22, 2021, 11:04 PM
Customer Service
Ison Xperiences

Ison Xperiences is a multi dimensional company located in the ancient city of Ibadan. We provide exceptional customer Service. Our outstanding services over the years with our respective clients have proven our loyalty and service and productivity driven qualities.

We are recruiting to fill the position below:

Job Title: Call Centre Executive

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools

Requirements

Candidates should possess a Bachelor's Degree, HND, NCE or OND qualification with 0 - 1 year work experience.

Salary
N30,000 - N52,500 / month.

How to Apply
Interested and qualified candidates should kindly forward their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline 30th November, 2021.

Ibadan and 1 other location

Ibadan, Oyo State

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