Client Relation Manager at Philban Consulting Limited

Philban Consulting Limited is a recruitment and employment platform. We offer high-quality services to provide our clients with staff from various fields in different business sectors such as accounting, finance, front desk managers, office management, hospitality management, chefs, drivers, etc. Our services are affordable, very reliable and safe. We are just a phone call away. It is easy to understand that strong leaders and strong teams are directly linked to an organization's success. Phil Ban has continued to help organizations maximize the potential of their human resources.

We are recruiting to fill the position below:

Job Title: Client Relation Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services
• Attending meetings with clients to build relationships with existing accounts.
• Monitoring company performance against service level agreements and flagging potential issues.
• Updating the records and reconciling client accounts.
• Liaising with internal departments to ensure client needs are fulfilled effectively
• Achieving client relationship targets and KPI’s as set by the Head of Department
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Any other duties assigned by management

Requirements

• Candidates should possess a Bachelor's Degree or HND
• Must have 2 to 4 years job experience in Client Relationship management.
• Recognized Degree and Certification.
• Good proficiency in MS Office – Word, Excel, PowerPoint
• Strong Verbal and Communication skills
• Ability to work on long hours due to the nature of the project
• Must have skills in problem solving
• Must have fluency in English Language and any other local dialete.
• Ability to Multi Task

Salary
N80,000 - N100,000 / Month.

How to Apply
Interested and qualified candidates should send their Cover Letter to: [email protected] or [email protected] using the Job Title as the subject of the email

Application Deadline 3rd January, 2023