Commercial Business Analyst at Smile Communications Nigeria Limited

Smile Communications provides 4G LTE mobile broadband in several countries in Africa. Our objective is to become the broadband provider of choice for Superfast mobile broadband internet and Super Clear voice services in each of our markets and to provide over 300 million potential customers in our countries of operation with a fast, reliable and high-quality broadband internet to accelerate development and wealth creation.

We are recruiting to fill the position below:

Job Title: Commercial Business Analyst

Location: Lagos
Job type: Full-time  (On-Site)

Responsibilities

• Monitor and analyze customer value campaigns including churn, retention, cross-sell and up-sell.
• Analyze competitor activities and industry trends to inform business strategy.
• Support the commercial team in pricing, product development, and customer segmentation initiatives.
• Provide ad-hoc analysis and support to the commercial and finance teams as required.
• Monitor and analyze key performance indicators (KPIs) to track commercial performance.
• Prepare regular reports and presentations for senior management, highlighting key findings and recommendations.

Qualifications

• Bachelor's Degree in Business Administration, Economics, Finance, or related field; Master's degree preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Excel, PowerPoint, and other analytical tools. Familiarity with SQL will be an advantage.
• Proven experience as a business analyst or similar role in the telecommunications industry.
• Strong analytical skills with the ability to interpret complex data and draw meaningful insights.
• Excellent communication and presentation skills.

How to Apply
Interested and qualified candidates should:
Click here to apply