Community Manager at Tuteria Limited

⏲ Dec 16, 2021, 1:55 AM
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At Tuteria, we are driven by a mission to make quality personalized education accessible to everyone. We help learners connect with the best teachers and educational content, while also empowering people to earn income by teaching what they love.

Though we have had some early successes, we believe we can transform the way millions of people teach, learn and access education in Africa and beyond and that we will achieve this by working with talented people who want to make a change in education and giving them the space, resources and support to do the best work of their lives.

We are recruiting to fill the position below:

Job Title: Tutor Community Manager

Location: Gbagada, Lagos
Employment Type: Full-time

About the Role

We are looking to hire a super-smart person to work with us and our tutors as a Community Manager.
Our ideal candidate is a highly intelligent individual who is passionate about education and has a track record of excellence.
In this role, you will work with the Tutor Success team in designing tutor engagement initiatives to improve overall satisfaction.
Our team is small but highly effective, so your voice will be heard and your ideas will make meaningful contributions to the business.
This is a full-time role based in Tuteria's office in Gbagada, Lagos, Nigeria.

What You'll Be Doing
You will:

Design tutor engagement initiatives to improve their overall satisfaction.
Initiate, lead and maintain partnerships with prospective organizations to improve tutor education.
Collaborate with the Learning and Design team in creating videos and text-based content to improve tutor experience.
Collect, organize, and analyze opinions and data to solve problems, explore issues and predict trends.
Develop and implement strategies to onboard more tutors.
Maintain team productivity and morale and take steps to keep tutor retention strong.

What It'll Take To Succeed
You must:

Be a graduate from a recognized higher institution. (Having a 2:1 degree preferably)
Have 1 - 2 years work experience
Have a formal background or experience in education (Although not mandatory, it is an added advantage). Previous experience in project coordination, business analysis, or similar roles is preferred.
Have a passion for education and community development.
Be able to work in a team and collaborate effectively.
Be able to drive initiative and be project-oriented.
Have good people skills.
Be able to pay attention to details.
Be able to manage time.
Have excellent organizational and multitasking abilities.
Have a functional laptop, and the ability to use the computer, especially working with applications such as MS Excel, Google Suite, and Dropbox.
Have a track record of executing a high-impact project from start to finish.
Have outstanding communication skills (oral and written).
Have good listening skills.
Have analytical skills to solve problems, explore issues, monitor and analyze trends.
Be forward thinking, creative and innovative.