Community Manager (Remote) at Best Nigerian Schools

⏲ Jun 24, 2024, 11:54 PM
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Best Nigerian Schools is a platform that allows parents to search for information about the best Primary and Secondary Schools in Nigeria. It's unarguably the best schools review website in Nigeria, featuring data of over 5,000 public and private schools across the 36 states of the federation. Through the website, parents can view all the top ranking Primary and Secondary Schools in Nigeria, and decide which school best satisfies their children's educational needs.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Fully Remote
Employment Type: Part Time

Job Description

The Community Manager will be responsible for managing and engaging with our online community in a way that builds brand awareness, loyalty, and engagement.
The ideal candidate will be an excellent communicator, a creative problem solver, and have a strong understanding of social media and community-building strategies.

Responsibilities

Engagement: Actively engage with our community across various platforms including social media, forums, and other online communities. Respond to comments, questions, and concerns in a timely and professional manner.
Content Creation: Develop and implement a content calendar to keep our community engaged. This includes creating and curating content such as blog posts, social media updates, newsletters, and other forms of communication.
Analytics: Track and report on community engagement metrics to measure the success of community-building initiatives. Use data to inform and adjust strategies as needed.
Collaboration: Work closely with the marketing, customer support, and product teams to ensure a cohesive approach to community management. Provide feedback and insights from the community to help guide product development and marketing strategies.
Advocacy: Identify and nurture brand advocates within the community. Encourage user-generated content and foster a sense of ownership and loyalty among community members.
Community Growth: Develop and execute strategies to grow our community and increase engagement. This may include hosting events, webinars, and other community-building activities.
Moderation: Monitor community activity to ensure a positive and respectful environment. Enforce community guidelines and manage any conflicts or issues that arise.

Qualifications

Experience: 2+ years of experience in community management, social media management, or a related field. No degree or certification required.
Communication Skills: Excellent written and verbal communication skills with the ability to convey complex ideas in a clear and engaging manner.
Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations with tact and professionalism.
Analytical Skills: Ability to analyze data and metrics to inform strategies and measure success.
Passion: A genuine passion for building and nurturing communities and a strong understanding of the educational sector.
Social Media Savvy: Strong understanding of social media platforms, tools, and trends. Experience with graphic design is a plus.
Creativity: Ability to think creatively and develop engaging content that resonates with our audience.

Salary
N150,036 monthly

Benefits: