Credit Support and Call Officer at Snappy Credit Limited

Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Title: Credit Support and Call Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Make regular calls to borrowers to remind them of due or overdue payments.
• Respond to customer inquiries regarding loan terms, repayment status, and account issues.
• Track daily, weekly, and monthly repayments using internal systems.
• Identify delinquent accounts and initiate follow-up actions.

Requirements

• Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 - 1 years work experience.
• Basic knowledge of loan processes and credit management.
• Good negotiation and persuasion skills.
• Must have Smart Phone.(Android or iPhone).
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong communication and interpersonal skills – must be confident on phone calls.

Company Benefits

• Basic Salary: N60,000 per month 
• Bonus: daily bonus, weekly bonus, (up to 15k)
• Permission to work from home (return to office for skills training if not performing well)
• Salary increased in three months and again in six months.
• Year-end bonus for good performance every year.
• Phone compensation ( Airtime & data)
• Skills training within one week of joining the company and transportation subsidies.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: For more enquiries, contact 09025395912 on WhatsApp