Jobs

Customer Care Officer at Gruvyvest Finance


GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:



Job Title: Customer Care Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Answer questions about account types and investment products.
  • Ability to communicate in English both in writing and speaking
  • Assist and enlighten customers on interest on investment
  • Help customers with complaints and question
  • Knowledge of using computer appreciations
  • Ability to update company's offers on social media
  • Attracts potential cutsomers by answering products and service questions.
  • Check on the status of customer accounts and track checks and payments
  • Review and explain savings and investment earnings to customers
  • Assist with profile update
  • Assist with address changes
  • Take inventory

Requirements

  • Candidates should possess a Bachelor's Degree qualification with 0 - 1 year work experience.
  • Age must not be more than 24 years old.

Salary
N3,400,000 - N4,000,000 annually.

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  18th February, 2023.