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Customer Care Officer (Bakery) at Invent Alliance Limited


Invent Alliance Limited is a company specialized in creation of multi-sector and multi-discipline business platforms with specialist partnerships.

We are recruiting to fill the position below:

 



Job Title: Customer Care Officer (Bakery)

Location: Lekki, Lagos
Employment Type: Full-time

Summary

  • The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.

Responsibilities

  • Resolve customer complaints via any means necessary.
  • Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
  • Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
  • Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
  • Build strong relationship with customers.
  • Interact with customers and get feedback on the various bakery products.
  • Other duties as assigned

Education and Qualifications

  • Minimum of HND.
  • Minimum of 2 years experience in a similar role.

Skills:

  • Good business acumen.
  • Excellent relationship building and people management skills

 

 

How to Apply
Interested and qualified candidate should send their CV to: [email protected] using the Job Title as the subject of the email


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