Customer Relationship Officer at Cavine Ventures Limited

Cavine Ventures Limited is a firm of highly versatile & renowned Human Resources, Organisational Development and Management consultants, with a team of over thirty employees across Nigeria . We have a comprehensive understanding of the Nigerian business terrain and we are very passionate about partnering with indigenous organisations to develop Universal HR solutions, system, processes and structures required to develop and effectively drive our clients' corporate strategies.

We are recruiting to fill the position below:

Job Title: Customer Relationship Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.

Requirements

• A Bachelor's Degree in Administration or a related field.
• A minimum of 3 years’ experience.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.

How to Apply
Interested and qualified candidates should send their Applications and CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  20th November, 2021.