Customer Service Officer at BeeBeejump International Limited

Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at different scale . We meet the electricity needs of household and all strata of businesses through our Pay as you go structure, improving quality of life and providing access to 24/7 electricity.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic and professional attitude toward customersat all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND / NCE qualification.
• 1 - 2 years work experience.

How to Apply
Interested and qualified candidates should send their updated CV to: [email protected] , [email protected] , [email protected] using the Job Title and Area of Residence as the subject of the email. e.g Customer Service Officer (Ikeja).

Application Deadline  27th December, 2021.