Customer Service Officer at BeeBeejump International Limited
Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at different scale . We meet the electricity needs of household and all strata of businesses through our Pay as you go structure, improving quality of life and providing access to 24/7 electricity.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
- Maintaining a positive, empathetic and professional attitude toward customersat all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Candidates should possess a Bachelor's Degree / HND / OND / NCE qualification.
- 1 - 2 years work experience.
How to Apply
Interested and qualified candidates should send their updated CV to: [email protected] , [email protected] , [email protected] using the Job Title and Area of Residence as the subject of the email. e.g Customer Service Officer (Ikeja).
Application Deadline 27th December, 2021.