Click here to join our Telegram channel
Jobs

Customer Service Officer at Jolie Homes Limited


Jolie Homes Limited is the best Real-Estate Trading marketing Agency in Nigeria, we sell, rent, and manage all kinds of Accomodations Needs.

We are recruiting to fill the position below:

 

Job Title: Customer Service Officer

Location: Ikorodu, Lagos
Employment Type: Full-time

Responsibilities

  • Fulfill customer service requests via phone, email, mail, chat, in person or social media
  • Establish and maintain effective and cooperative working relationships and excellent customer service with dealers and consumers
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas.
  • Go the extra mile to engage customers.
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction, and following up
  • Manage large amounts of incoming calls – no cold calls!

Qualifications

  • Experience in Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information and Multi-tasking a plus.
  • Experience with simple math
  • Able to work well as part of a team.
  • High level of communication and relationship building in a professional, positive, and kind manner
  • Communicate effectively in written and verbal
  • Creative and resourceful thinking for best customer solutions.
  • Provide guidance to multi levels throughout the internal organization and external customer base.
  • Experience interpreting and/or discussing information with others through technology
  • Experience teaching others about new terminology or concepts
  • Strong telephone, email and computer skills including Microsoft Office (Word, Excel, and Outlook)
  • Ability to learn quickly

Salary
N100,000 - N120,000 monthly.

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  23rd September, 2022.


Click here to join our Telegram channel
Have you submitted your CV countless times without getting a job interview invitation?
Our Professional writers will help you write an outstanding CV and Cover letter that will increase your chances of landing your dream job!

Try Now

Subscribe to free job alerts