Customer Service Officer (Hybrid) at Leadway Assurance Company Limited

Leadway's continuous dedication towards professionalism, service excellence and clients satisfaction is what keeps driving us through the expanse of the digital space and unto every home. This is why we won't stop in our search for the Best of the Best hands in our various advertised roles.

We are recruiting to fill the position below:

Job Title: Customer Service Officer (Hybrid)

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Act as the point of contact between clients and our team.
• Understand and anticipate client needs, preferences, and potential issues.
• Conduct client meetings to review campaign results and discuss future strategies.
• Attend training sessions and seminars to stay updated with the latest Sales /marketing trends and tools.
• Participate in team meetings and brainstorming sessions.
• Coordinate with other team members to ensure timely and successful delivery of our solutions according to client needs.
• Provide regular feedback from clients to the team to facilitate continuous improvement.

Requirements

• Candidates should possess Bachelor's Degrees in Management, Marketing, Business, or a related field with 2+ years relevant work experience.
• A passion for High-end Sales
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Previous experience or education in marketing or related fields is a plus.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.

Salary
N200,000 - N450,000 Monthly.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates need apply

Application Deadline  27th August, 2024.