Caret is a full-service customer experience company that supports high growth companies in providing exceptional experiences to maintain high customer satisfaction with their products and services. We do this by sourcing, upskilling and managing highly talented people to handle support needs for our clients.
We provide five core customer support services for our clients: (1) audits, (2) documentation, (3) training, (4) hiring and onboarding, and (5) outsourcing.
We are recruiting to fill the position below:
Job Title: Customer Support Representative
Location: Remote
Employment Type: Contract
Job Description
A day in this role
A typical day for you in this role looks like:
What you should have / be able to do
In this role, you will be dealing with at least 50 tickets everyday. These are a combination of inquiries, requests and complaints from eager, sometimes impatient and disgruntled customers. We expect you would be able to respond to these messages in a calm and welcoming manner at all times. You should also have:
Requirement
What You Can Expect in the Hiring Process
Our Tentative Hiring Timeline:
Compensation and Benefits
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 28th December, 2020.
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