Front Desk Officer in a Reputable Oil and Gas Company

Michael Stevens Consulting Limited - Our client in the Oil and Gas sector is recruiting a suitably qualified candidate to fill the position below:

Job Title: Front Desk Officer

Location: Rivers
Employment Type: Full-time

Job Brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
You should be able to deal with complaints and give accurate information.
A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Keep updated records and files
Monitor office expenses and costs
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receiveletters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Take up other duties as assigned (travel arrangements, schedules etc.).

Requirements and Skills

Candidates should possess HND / B.Sc Degrees with 5+ years relevant work experience.
Additional qualifications will be a plus
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation.
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills