Front Desk Officers at Ciuci Consulting Limited

Ciuci (pronounced see-u-see) Consulting, established in 2007, is a global operations management firm specializing in the optimization of business operations through innovative strategies and consumer intelligence with a focus on socio-economic impact.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Locations: Asaba, Delta and Owerri, Imo
Employment Type: Full-time

Responsibilities and Duties

  • Serves as the first point of contact in the facility.
  • Greet patients as they arrive and assist with their check-in process.
  • Assisting patients with filling out forms and ensuring that their medical records are up to date
  • Building and maintaining good relationships with customers.
  • Keeping customers updated on the latest services in order to increase patronage.
  • Applying initiative to attend to new and follow-up patients and regulate activities relating to patients’ welfare.
  • Coordinating with medical staff to ensure that patients are seen in a timely manner and their needs are met.
  • Monitoring of clients throughout their stay within the facility.
  • Taking care of all matters related to clients from their arrival to their exit.
  • Resolving customer complaints quickly and efficiently in a professional and courteous manner.
  • Answering phone calls and responding to emails or messages from patients.
  • Scheduling appointments for patients and ensuring that the schedule is organized and running smoothly.


  • Interested candidates should possess a Bachelor's Degree.
  • Must have experience as a customer service officer in the medical field
  • Must have work experience in a health care facility.
  • Must have a minimum of 3 years post NYSC experience in customer service, and marketing in the medical field.


How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  17th April, 2024.