ICT Assistant Manager at Coleman Wires and Cables

Coleman Technical Limited Industries is a leading Nigerian manaufacturer of electrical wires and cables. Established in 1975, Coleman has grown to become a trusted brand iin the production of high quality electrical cables for various industries, including residential, commercial, and oil and gassectors. its the largest cable manufacturers in West Africa.

We are recruiting to fill the position below:

Job Title: ICT Assistant Manager

Location: Arepo, Ogun
Employment Type: Full-time
Report to: ICT Manager
Unit: ICT

Purpose of the Job (Brief)

• To oversee the implementation, maintenance, and optimization of IT systems and networks to support the organization’s business objectives.

Key Result Area
IT Infrastructure Management:

• Network Infrastructure
• System Administration
• Hardware and Software

Key Activities:

• Planning, designing, and implementing IT Infrastructure (networks, serves, storage).
• Monitoring and maintaining IT infrastructure to ensure optimal performance and reliability.
• Troubleshooting technical issues

IT Security:

• Cybersecurity
• Data Protection
• Incident Response

Key Activities:

• Developing and implementing IT security policies and procedures.
• Conducting regular security audits and vulnerability assessments.
• Implementing security measures like firewall, antivirus software, and intrusion detection systems.
• Responding to security incidents and breaches.

IT Service Delivery:

• User Support
• Application Support

Key Activities:

• Providing technical support to users (e.g. help desk, remote support).
• Managing IT service delivery processes and SLAs.
• Deploying and configuring new IT systems and applications.
• Training and educating users on IT systems and applications.

IT Project Management:

• Project Planning and Execution
• Project Management
• Vendor Management

Key Activities:

• Planning and managing IT projects, including budgeting, scheduling, and resource allocation.
• Leading project teams and coordinating with stakeholders.
• Monitoring project success and identifying lessons learned.

Budget Management:

• Budget Planning
• Cost Control
• Financial Reporting

Key Activities:

• Developing and managing the IT budget.
• Tracking the IT vendors and service providers.
• Negotiating contracts with IT vendors and service providers.
• Preparing financial reports on IT spending.

Vendor Management:

• Selecting and managing IT vendors’ performance and resolving issues.
• Negotiating contracts and service level agreement.
• Monitoring vendors performance and solving issues.

Other Requirements

Key Activities:

• Perform any other duties assigned.

Educational Qualifications & Work Experience:

• First Degree in Computer Science, Information Technology, or related field is required.
• A Master’s degree in Information Technology, Business Administration with a technology focus, or a relevant field can be advantageous, especially for senior-level positions.
• Strong technical skill, including knowledge of hardware, software, networking, and cybersecurity.
• Ability to identify and resolve technical issues.
• Excellent communication skills to interact with both technical and non-technical staff.
• Ability to plan, execute, and manage IT projects.
• Certifications such as CompTIA A+, Network+, Security+, or Cisco CCNA can enhance credibility and expertise.
• At least 3 years of progressive experience in strategy, consulting, or a related field.
• Proven experience leading teams and managing IT projects.

Skills:
Core / Technical
Network Infrastructure:

• Network Protocols
• Network Devices
• Network Security
• Network Troubleshooting

System Administration:

• Server Administration
• Operating Systems
• Database Administration
• Scripting and Automation

Cybersecurity:

• Security Best Practices
• Threat Analysis
• Incident Response

Cloud Computing:

• Cloud Platforms
• Cloud Services
• Cloud Mitigation

IT Service Management:

• ITIL Framework
• Service Desk Management
• Problem Management

Behavioral Activities
Leadership and Team Management:

• Team Building
• Mentorship
• Performance Management
• Talent Development

IT Strategy

Strategic Thinking and Planning:

• IT Strategy
• Budget and Planning
• Risk Management
• Future Planning

Communication and Interpersonal Skills:

• Effective Communication
• Interpersonal Skill
• Conflict Resolution
• Presentation Skills

Problem-Solving and Decision-Making:

• Problem Solving
• Decision Making
• Critical Thinking
• Continuous Improvement

How to Apply
Interested and qualified canidates should send their Resumes to: [email protected] using "Application for the position of ICT Assistant Manager" as the subject of the mail.

Note: Applicants should not be more than 30 years.