IT Officer at International NGO Safety Organisation (INSO)

International NGO Safety Organisation (INSO) - Founded in 2011, the International NGO Safety Organisation (INSO) is a British charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Abuja

Job Summary

• The purpose of this position is to ensure the IT and Internet needs of all INSO staff are efficiently met. The IT Officer also supports for basic administration management, such as procurement and purchases of IT related items.
• The IT Officer position is a highly rewarding role, offering a unique opportunity to work in a close-knit team giving support in relation to the provision of safety services to the NGO community.

Major Responsibilities

• Conception, preparation and implementation of the office IT set-up, under the supervision of the Logistic Officer.
• Ensure all INSO users have access to all relevant licensed software, including antivirus, office, GIS software.
• Assess the security threat to INSO IT systems and ensure it is appropriately mitigated.
• Ensure that emails and key electronic files are backed up once a month.
• Initiate process improvements to better answer user demand
• Provide orientation and guidance to users on how to operate new software and computer equipment’s
• Maintain records/logs of repairs, fixes and maintenance schedule
• Identify computer or network equipment shortages and notify the logistics and procurement officer
• Provide professional support in all IT related Task 
• Ensure INSO Internet maximum performance
• Organise, schedule upgrade and maintenance of all office laptop, phones and equipment’s
• Assist in developing policy (dos and don’ts) of office device usage including phones, laptops and printers
• Perform routine PC/laptop maintenance and update for performance efficiency

Mandatory Requirements

• Bachelor's Degree or equivalent experience in Information Systems, Computer Sciences or a relevant discipline.
• 3 years of IT work experience, preferably with an NGO
• Good general IT knowledge (network set-ups, hardware, trouble shooting)
• Ability to think creatively in terms of tool and process development
• Be systematic, proactive, innovative, self-motivated and detail oriented.
• Fluency in English (working language) with good writing capacities
• Displayed capacity to understand the work and nature of NGOs will be considered as an asset.
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance

Preferred Characteristics:

• 3 years’ work experience in INGO as an IT officer.
• In depth understanding of diverse computer systems and networks

Key Personal Competencies:

• A good listener
• A good communicator
• Excellent interpersonal skills
• Time management skills.
• Ability to Prioritize and work with less supervision
• Team player 

How to Apply
Interested and qualified candidates should send their complete Applications to: [email protected] using "INSO IT Officer – Abuja" as the subject of the email.

Application Deadline  26th December, 2022.

Applications should include:

• Up-to-date CV (maximum 3 pages).
• Cover letter (1 page max) – specifying how you meet the mandatory requirements, your motivation in applying and what you hope to bring to INSO.

Note

• Only shortlisted candidates will be contacted after the closing date.
• Female candidates are strongly encouraged to apply.
• Please do not send any additional information (certificates, other writing samples, etc.) and keep the total size of your application under 2MB if possible