IT Support Officer at ADDAS Ultimate Limited

ADDAS Ultimate Limited (ADDAS Mall) is a retail brand that offers a world class essential services to customers ranging from Groceries, Households and Electronics, Restaurant and Bakery, Fashion and Clothings.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

  • Ensure all technology services are well managed to meet operational requirements in designated area(s) of the Store.
  • Liaise with all departments/sections, staff to understand and interpret their needs with respect to providing services related to IT and collaborate across lines in meeting those needs.
  • Ensure constant availabilty of internet connection at all time.
  • Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the store to ensure effective operation of an organization.
  • Participates in development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
  • Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance when necessary.
  • Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
  • Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with the business need.
  • Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.
  • Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals.
  • Performs miscellaneous job-related duties as assigned.


  • Candidates should possess a Master's Degree / B.Sc / HND qualification.
  • 2 - 7 years work experience.

N60,000 - N90,000 monthly


How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "IT Support Officer'' as the subject of the mail

Application Deadline  1st March, 2023.