Jobs

IT System Administrator at BFree Nigeria Limited

BFree - Because we hate status-quo and we hate mediocre - we founded BFree to revolutionize debt recovery in Nigeria. We are a young, innovative and Nigeria’s foremost ethical debt collection startup.If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you.

We are recruiting to fill the position below:

Job Title: IT System Administrator
Location: Lagos
Employment Type: Full-time

Job Brief

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure
Also, the key to the success of our business is the smooth and efficient running of our call center systems which the IT specialists will be wholly responsible for, so an expert understanding of call tools, dialers, and management of SIP and Mobile lines will be required
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

Responsibilities

Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
Check computer hardware (HDD, mouses, keyboards, etc.) to ensure the functionality
Set up call center diallers and CRM tools
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
Maintain records / logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders.
Management of internet and call facility and its efficient running
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems

Requirements

Proven experience as IT Technician or relevant position
Excellent diagnostic and problem-solving skills
Good knowledge of internet security and data privacy principles
Degree in Computer Science, Engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).
Excellent communication ability
Outstanding organizational and time-management skills
In-depth understanding of diverse computer systems and networks

How to Apply
Interested and qualified candidates should:
Click here to apply

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