IT Technical Support Executive at PG Consulting Limited

PG Consulting Limited is a recruitment, training and business consulting firm. We provide our clients - businesses and corporate organizations - across different industries with superior human capital, high-quality trainings and cutting-edge consulting to help them drive organizational growth, multiply staff productivity, gain appropriate market positioning and maximise profit.

Over the course of almost 20 years of our existence, we have serviced various organizations, many of which are strong indigenous brands operating with global standards.

We are most inclined to building strong brands and supporting business growth across industries. Our preference is to work with our clients as partners on an on-going basis towards making their organizations internally effective and more profitable. As we grow into the future, the sustaining core of our operations is working with you, all the way, from People to Profit.

We are recruiting to fill the position below:

Job Title: IT Technical Support Executive

Location: Lagos
Employment Type: Full-time

Job Description

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing of faults.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Taking customers through a series of actions to resolve a problem.

Qualification

• OND qualification.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email

Application Deadline  15th February, 2021.