Job Openings at Polo Limited

Polo Limited is Nigeria's foremost luxury goods company retailing high-end brands watch and jewellery brands. Established in 1987, Polo Limited is driven by the mission to serve and with a passion for excellent customer service, it has continued to redefine and refine retailing of luxury products in Nigeria.

We are recruiting to fill the position below:

Job Title: Digital Marketing Manager

Location: Lagos
Job Type: Full Time

Responsibilities

• Maintaining our social media presence across all digital channels
• Planning and executing digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Develop and manage website content
• Maintaining our social media presence across all digital channels
• Collaborate with internal teams to create landing pages and optimize user experience
• Generate content for the ecommerce website, weekly emailers and periodic sms blast, flyers, Polo magazine and brochures
• Devising strategies to drive online traffic
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Qualifications

• Bachelor's Degree
• 10 years of marketing experience
• Excellent communication and organizational skills.

Requirements:

• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints.

Interested and qualified candidates should:Click here to apply

Job Title: Chief Operating Officer

Location: Lagos
Job Type: Full Time

About the Job

• The ideal candidate will be responsible for ensuring operational excellence across the organization.
• Your primary goal will be to increase our organization's productivity, efficiency, and profitability.
• You will advise the CEO on key operational insights as well as provide coaching to employees.

Responsibilities

• Produce annual operation forecasting report and strategy
• Oversee and evaluate day-to-day operations
• Identify new market opportunities to accelerate growth
• Present operational strategy recommendations to the CEO based on your market research.

Qualifications

• 15 - 20 years of executive experience
• Strategic planning and business development experience
• Strong written and verbal and presentation skills
• Strong leadership and organizational skills.

Interested and qualified candidates should:Click here to apply

Job Title: Customer Service Manager

Location: Lagos
Job Type: Full Time

About the Job

• The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

Responsibilities

• Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
• Establish performance benchmarks and hold team to those goals
• Resolve customer conflicts and handle escalation procedures.

Qualifications

• Bachelor's Degree or equivalent experience
• 3+ years' of customer service
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

Interested and qualified candidates should:Click here to apply