Key Account Manager in a Leading Commercial Bank

Fort Knox Outsourcing - Our client, a leading commercial bank (with offices on 3 continents), is recruiting suitable candidates to fill the position below:

Job Title: Key Account Manager

Location: Kaduna
Employment Type: Full-time
Department: Sales

Below are the roles and responsibilities but not limited to:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Coordinating pre-sales and post-sales follow up.
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions.
• To reactivate the inactive accounts by calling, and visiting them.
• Monitoring market trends and providing regular competitor feedback.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.

KPIs and Bonus Scheme

• Each increased # of Qualified POS (>750K transaction per week) from your team will warrant a N1,000 bonus
• You get a bonus for POS in good standing with high transactions weekly
• Up to 1M per month for top performers in the team.
• High chance to be promoted to associate / full regional managers (on payroll position) within 1 - 6 month for high performers.

Requirements

• Candidates should possess an HND, NCE, BSc qualification
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.
• 4 - 6 years of experience as a Loan Officer/Merchant business.
• Ability to self-motivate and manage self.

Benefits

• Base Salary: N285,000 per month (paid per month)
• Max Bonus: up to 1M per month (paid per week).

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title and location as subject of the mail

Application Deadline  30th July, 2025.