Latest Job Vacancies at Alpha Mead Facilities & Management Services, 4th February, 2019

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services. We are recruiting to fill the position below:     Job Title: Receptionist Location: Calabar, Cross River Role Summary

• A Receptionist performs customer service duties, directing visitors, service personnel and staff to appropriate departments and ensuring that the proper channels are maintained in communications and personnel interaction from an entry point perspective.
• The role requires an individual to be courteous, efficient, and friendly, as they often serve as customers’ first impression of the company.

• Customer Interface Management
• Receive and direct visitors and clients.
• Re-direct calls as appropriate and take adequate message when required
• Answer, screen, and transfer inbound phone calls.
• Handle admin-related request for information and data by visitors and staff members.
• Maintain proper sitting arrangement and space management of the reception area.
• Schedule appointments with visitors on behalf of office management staff
• Maintain a safe and hazard free work environment by ensuring that guests and employees follow safety inspection rules when it comes to paraphernalia and materials brought into the head office.
• Providing efficient internal customer service by following-up on staff that are on out-of-station duties to ascertain their welfare.
• Providing useful feedback to the Admin Officer on the experience of each staff on out-of-station duties and keeping record of same.
• Handle incoming and outgoing mails, and maintain record of same.
• General clerical duties including photocopying, scanning, and records maintenance (this including attendance register, movement register, and other records maintained in the front office)
• Check the attendance register daily and report all lateness of more than 30minutes, as well as daily absences, to the Facility Manager
• Maintaining and ensuring effective use of the office’s stationeries

• HND/B.Sc In related field, maximum of 2 years’ experience in similar position.

• Skilled with the use of professional communications etiquette over the phone and in person.
• Excellent interpersonal & organizational skills
• Diplomatic, tactful, discreet, flexible, resourceful, dependable,
• Creative and well-organized, with good prioritizing skill.
• Able to work effectively with multiple supervisors, balance and prioritize multiple requests.
• Service excellence-oriented

• Reporting to the Assistant General Manager the porters welcome the guests and assist them during their stays.

• Professional, articulate, friendly, and punctual
• Possesses and exhibits the drive to provide exceptional service
• Flexible hours are required (able to work days, nights, weekends, holidays)
• Must be able to stand/walk for several hours; bend, push, pull; lift 50 lbs
• Professional appearance appropriate for a Large facility
• Knowledge of the Area (calabar).

• HND/B.Sc In related field, maximum of 2 years’ experience in similar position.

• Able to work at a rapid pace while maintaining attention to detail; ability to multi-task
• Must work well in a team environment Attitude:
• Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests
• Must be flexible and able to adjust to meet the changing needs of Clients
• Must maintain a level of professionalism and communicate effectively
• Must show enthusiasm for the job,
• Must be considerate, patient and willing to help out fellow employees
• Must have a good self-image
• Must be able to tolerate pressure and work calmly and efficiently during busy times
• Possess the highest work ethics, personal morals and honesty beyond reproach Duties:
• Advising on Facilities management
• Providing directions (verbal or printed)
• Perform additional duties as required from time to time.

• The FM Supervisor is responsible for assessing how successfully processes have been implemented, for judging the effectiveness of any achieved defined target levels, driving special projects, inspecting site at pre-proposal stage, conducting gap analysis, preparing facility condition assessment reports, providing remedial cost estimates for projects, providing support in negotiation as necessary.

• Facilitate process flow mapping in accordance to QMS framework for identified key processes for standardization and integration.
• Facilities condition inspection and condition assessment
• Develop project management plans
• Prepare project status reports
• Prepare project progress reports
• Preparation of risk analysis for projects
• Monitor and track of project schedule
• Implement project management plan as necessary
• Maintain liaison relationship with clients’ representatives as required
• Attend negotiation for services, resources on behalf of the organisation as necessary
• Asset management, work order planning and management using CMMS
• Provide support to team members
• Other duties may be assigned as required

• Ability to identify system effectiveness and compliance
• Understanding of QMS processes
• Understanding of results based project management, project monitoring and reporting
• Knowledge of monitoring strategies, approaches ad methodologies in general
• Skills in developing monitoring systems that include performance indicators. Skills in multilevel, multipurpose reporting and in the collation, interpretation and analysis of information
• Strong analytical skills- ability to analyse and synthesize lessons learnt from project monitoring and ability to incorporate these into planning for the next programme cycle
• Skills implementing quality standards and criteria in project monitoring and in conducting quality and assurance exercises
• Strong client orientation- ability to develop and maintain mutually productive working relationships with stakeholders
• Good communication and presentation skills
• Demonstrated ability to prepare technical reports
• Excellent interpersonal skills
• Ability to establish and maintain effective working relations at all levels
• Demonstrated ability to interact effectively as part of a team to achieve collaboratively organisational goals
• Ability to work in a multicultural environment with sensitivity and respect for diversity.
• Degree in HND/BSC in a related field, maximum of 3 years’ experience in similar position

• The Electrician is responsible for implementing and maintaining a Preventive Maintenance Program for all equipment and systems pertaining to his field/area of specialisation.
• He performs the monthly Facility Inspection and submits all required reports to the Site Manager, as well as maintaining routine and required inspections of the relevant Systems.

• Able to maintain electrical control panels.
• Must know and be able to follow processes of testing and inspecting of electrical equipment, control systems and installations.
• Install, wire and connect electrical equipment and control system.
• Carry out repairs and corrective maintenance without need for rework.
• Interprete and works from Technical plans and drawings.
• Proffer effective solutions to identified or reported problems.
• Troubleshoot and detect faults correctly and readily proffer right solutions.
• Maintain a safe and clean environment during and after work.
• Identify correct PPE to use for different tasks, wear prescribed PPE at all times required and keep these in good condition.
• Know and follow processes for preventive maintenance of assigned equipment and carries this out with minimal supervision.
• Provides accurate time material and labour estimates and measurements for tasks arising.
• Able to identify and use the right tools appropriately. No record of missing or destroyed tools due to staff negligence.
• Follow attendance policy as assigned by supervisor
• Follow all rules, regulations and policies of AMFacilities and follow all directives from superiors
• Perform other functions as may be assigned by the Administration and/or supervisor

• SSCE, Trade Test  1, 2 and 3 or any certificate of apprenticeship and minimum of 3 years’ experience

• Comprehensive understanding of business operations and processes
• Good communication skills
• Focus on quality and service
• Knowledge of policies and procedures
• Strong analytical and problem solving skills
• Detail oriented
• Ability to multi-task and to work in a fast-paced changing environment.

• The Plumber is responsible for implementing and maintaining a Preventive Maintenance Program for all equipment and systems pertaining to his field/area of specialisation.
• He performs the monthly Facility Inspection and submits all required reports to the Site Manager, as well as maintaining routine and required inspections of the relevant Systems.

• Carry out preventive maintenance of plumbing pipes and fittings.
• Competent in: Simple Water closet, closed couple water closet, push valve water closet, urinary automation valve control, miser-tap & single tap, pressure-reducing valve, identification of various taps
• Carry out repairs and corrective maintenance without need for rework.
• Interprete and works from Technical plans and drawings.
• Proffer effective solutions to identified or reported problems.
• Troubleshoots and detects faults correctly and readily proffer right solutions.
• Maintain a safe and clean environment during and after work.
• Identify correct PPE to use for different tasks, wear prescribed PPE at all times required and keep these in good condition.
• Know and follow processes for preventive maintenance of assigned equipment and carries this out with minimal supervision.
• Provides accurate time material and labour estimates and measurements for tasks arising.
• Able to identify and use the right tools appropriately. No record of missing or destroyed tools due to negligence.
• Follow attendance policy as assigned by supervisor
• Follow all rules, regulations and policies of AMFacilities and follow all directives from superiors
• Perform other functions as may be assigned by the supervisor

• Comprehensive understanding of business operations and processes
• Good communication skills
• Trade Test certificate or any other relevant qualification
• Focus on quality and service
• Knowledge of policies and procedures
• Strong analytical and problem solving skills
• Detail oriented
• Ability to multi-task and to work in a fast-paced changing environment.
• Ability to lead and motivate a team
• Candidates should have Trade Test 1, 2, 3, SSCE and any other certificate of apprenticeship and minimum of 3 years experience.