Latest Job Vacancies at JEF Security Services Limited

JEF Security Services Limited is a provider of top notch security solutions including consultancy, investigation, training, manned guarding, risk assessment, protocol, background checks, forensics services, CCTV- sales and installations and general security services. We are recruiting for the position below:       Job Title: Client/ Customers Relation Manager Location: Lagos Details

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Liaising with internal departments to ensure client needs are fulfilled effectively.

• Strong interpersonal skills and an ability to build rapport with customers.
• Hardworking with a strong work ethic
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team
• Minimum of Diploma with certifications in Business Administration, Human Relations, International Relations/Foreign Languages or a related field

• Make recommendations to reduce or control risk
• Using your knowledge to suggest risk improvement programmes
• Liaising with other professionals and insurance experts (e.gbrokers, underwriters)
• Designing and implementing an overall risk management process for the organisation
• Creating business continuity plans to limit risk
• Implementing health and safety measures, and purchasing insurance
• Conducting policy and compliance audits, which will include liaising with internal and external auditors
• Maintaining records of insurance policies and claims
• Reviewing any new major contracts or internal business proposals
• Building risk awareness amongst staff by providing support and training within the company

• Good Analytical skills and an eye for detail
• Commercial awareness
• Good Numerical skills
• Good Planning and organisational skills
• Ability to understand broader business issues
• Great Communication and presentation skills
• B.Sc and certification in Finance or Economics, Actuarial Science, Insurance

• Assist personnel with installation, configuration and  usability of system ( security hardware and software operations)
• Verify functionality of security hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Assist employees and clients with computer problems and answer their queries
• Conduct routine network backup operations for clients

• Bachelor’s Degree in Computer Science, Electrical Engineering, Physics or related field
• Experience in computer networks and systems maintenance
• Experience in CCTV and security panel installation servicing and maintenance.
• Ability to meet deadlines and manage stress effectively in high-pressure situations
• Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
• Strong sense of discretion and confidentiality required

• Convening and servicing annual general meetings (producing agendas, taking minutes, conveying decisions, handling meeting correspondence and so on)
• Providing legal, financial and/or strategic advice during and outside of meetings
• Training directors and members of the senior leadership team on corporate governance matters
• Keeping up to date regulatory
• changes and policies that might affect the organisation
• Ensuring that policies are up to date and are approved
• Providing support to the board or other committees on specific projects
• Act as a point of contact and building good relationships with shareholders
•  Processes or systems to help ensure good management of the organisation or compliance with legislation
• Writing reports
• Collating information.

• Strong administrative skills and an aptitude for using IT software
• Commercial awareness
• Meticulous attention to detail
• Interpersonal skills
• Influencing skills
• Excellent organisation and time management
• The ability to take the initiative
• A flexible and practical approach to work
• Discretion and diplomacy.
• Minimum of a diploma/ degree  with Certifications in Public Administration, Political Science, Law.