Online Customer Service Agents recruitment in an International e-Commerce Company

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As part of its expansion and development of its activities, an international company in the e-commerce sector is looking for the needs of its services for highly motivated peoples to ensure its online customer service.   Job Title: Online Customer Service Agent Job Description As a member of the team your role will be to answer the different requests of the users by mail only. Note: This is a home job the applicant must have a computer / tablet or smartphone at his disposal, friendly for this type of activity and access to the internet. Your responsibilities include:

• Respond to email client requests using the company's email system
• Moderate items sold by users to ensure compliance with terms of service
• Participate and contribute to weekly online exchanges and meetings.

Profile:

• We are looking for organized, rigorous, autonomous people because home based job requires a lot of rigor.
• Ability to work in a multicultural team
• Experience in the fields: customer service/support, in the ecommerce or call center would be an asset
• An experience in sales, marketing and commercial would be a plus
• Basic notions in computer science, office automation
• Good writing skills in English will be to your advantage

Prerequisites:

• Minimum GCE O level with good English writing skills (GCE A level is  recommended)
• A computer,  tablet or a good smartphone at your disposal
• Regular access to the internet
• A friendly workspace and one or more available time slots
• Google Gmail and Skype account or create one if you are selected

  How to Apply: Send your resume only to: [email protected] Note: for a start you can conduct this activity with your regular job and if you are fulfilled the workload will be increased gradually according to your abilities and skills.

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