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Psycho-Social Support (PSS) Worker at Premiere Urgence Internationale

Premiere Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities, primary health care and nutrition for Internally Displaced People (IDP) and host communities (HC) living in Maiduguri Metropolitan Council (MMC).

The progressive sectorial widening allowed PUI to start implementing an integrated approach from 2017 in food security, livelihoods, and nutrition and health sectors, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy. In mid-2018, PUI developed its comprehensive response by adding Protection and Community Outreach (PCO) activities to the existing programs in Bolori II. In 2018, PUI also scaled up its intervention with the opening of Monguno LGA base, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community.

The severity of the needs and the reduction of the humanitarian access make PUI positioning in Health and Nutrition crucial, especially in Monguno where PUI has taken over some core activities from ALIMA at the beginning of 2021, after they closed their program there. At the end of 2020, PUI launched an exploratory mission, along with INGO colleagues in Zamfara State (North West), and has developed a strategy for its upcoming intervention in the area. In 2022, PUI continues with its intervention as it considers the opening of PULKA field office, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community.

We are recruiting to fill the position below:

Job Title: Psycho-Social Support (PSS) Worker

Location: Monguno, Borno
Employment Type: Full-time
Starting date: 3rd January 2023

General Objective

  • Under the supervision of the PSS Supervisor, Psycho-Social Worker will perform all PSS activities in the field, including case management and referral to other services. Besides this, S/He will fill data records, and perform data entry on weekly basis.
  • S/He will take part in weekly office meetings, attend formal trainings, on job training, and provide weekly case presentations.

Responsibilities and Tasks
Objective 1: PSS responsibilities:

  • Provide psycho-social support, and psychological first aid to survivors who have experienced psychological trauma, torture, gender-based violence GBV, domestic violence, and when necessary to survivors of natural disasters.
  • Work in collaboration with PHCC and outpost staff to receive referred beneficiaries, ensure follow up of referred PSS/ PFA beneficiaries, and provide guidance to health facility staff on PSS.
  • Provide screening and assessment on psychological trauma.
  • Perform community awareness on trauma and psychosocial support to beneficiaries and community leaders
  • Refer patients when needed to more specialized services.
  • Perform case follow up and case management when there is need.
  • S/he should develop action plan for the follow up patients
  • Engage in self-care through supervision, debriefings, and other shared sessions.
  • Sensitize, psycho-educate, problem solve, dialogue, and mediate with the beneficiary’s population about issues of war, torture, trauma, violence and GBV.
  • Ensure all work with clients is confidential and that ethical practices are observed in culturally appropriate way, especially with respect to gender sensitivities.

Objective 2: office work:

  • Become proficient with the MHPSS data collection tools, conduct, and submit screening and assessments reports in a timely and accurate manner.
  • Fill in all reporting and data collection forms in daily basis to ensure quality reporting
  • Weekly data entry of collected information from the field.
  • Attend the weekly MHPSS supervision/ on job training meeting
  • Attend all MHPSS/PFA related trainings given by PUI.
  • The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

Mandatory Requirements

Education Degree:

  • Degree / Certificate in Psychology, Counseling, Social Work, Nursing, or other related fields

Work experience:

  • Experience in working as a psycho-social worker, or psycho-social counselor, or community social worker

Knowledge and skills

  • Knowledge of local areas and community structures
  • Able to work independently in the field
  • Problem solving and conflict resolution skills
  • Able to work in a stressful environment and move around to work in Health Facilities
  • Able to maintain confidentiality

Language skills:

  • Good command in English (speaking, reading & writing)
  • Fluent in local languages – Hausa, Kanuri, etc.

Computer skills:

  • Excellent knowledge of the MS office software including Word, Excel, Outlook.


  • Good team player
  • Good reporting skills

Transversals skills:

  • Excellent communication, conflict solving and diplomacy skills to manage relationship in potentially tense situations
  • Strong motivation to help people in need
  • Well organized and hard worker
  • Able to manage stress and pressure
  • Able to check validity of information, logical thinking
  • Neutrality
  • Reliability
  • Ability to make decisions
  • Understanding of the political situation in the area
  • Ability to analyze and suggest improvements of the activities
  • Ability to adapt or change priorities according to the changing situation

N300,000 - N371,000 / month.


How to Apply
Interested and qualified candidates should:
Click here to apply

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