Receptionist at Complete Hotel Services Nigeria Limited

Complete Hotel Services Nigeria Limited (CHS) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Egbeda, Lagos
Employment Type: Full-time

• Welcome and greet guests
• Answer and direct incoming calls

Job Description

• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Verify guest's payment method
• Verify and imprint credit cards for authorization
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Complete and maintain any incident reports, daily activity reports or other reports requested by management
• Close guest accounts and check guests out
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area
• Listen and respond to guest queries and requests both in-person and by phone
• Provide accurate information about services

Requirements

• Candidates should possess an OND qualification
• Minimum of 3 - 5 years’ experience.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

Application Deadline: 23rd August, 2021.