Recruitment for Entry Level Contact Center Agents in Lagos at Hazon Holdings

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Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through our synergy of diverse business units. We are core believers in driving people, processes and businesses to attain peak productivity in given fields through steadfastness and ultimate discipline. We are recruiting to fill the position below:   Job Title: Contact Center Agent Location: Lagos Job Descriptions

• He/She will be the liaison between the organization and its current and potential customers.
• He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

• Managing large amounts of inbound and outbound calls in a timely manner.
• Meet personal/team qualitative and quantitative targets.
• Seize opportunities to upsell products when they arise.
• Following call center “scripts” when handling different topics.
• Identifying customers’ needs clarify information; research every issue and providing solutions.

Requirements

• HND/B.Sc in any discipline.
• Must be Fluent in English and one other Language
• 1-3 years’ experience working in a related job role.
• Must not be more than 27 years old.
• Excellent spoken English with impressive interpersonal skills

  How to Apply Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the mail   Application Deadline  25th August, 2019.

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