Jobs

Retail Store Manager at Owens & Xley

Owens & Xley is a full-service business consulting and advisory company located in Lagos, Nigeria. We love creating practical solutions that assist entrepreneurs to navigate the day-to-day challenges of running a business.

At Owens and Xley Consults, everything we do is geared towards helping you build the business of your dreams and living the life you desire. Whether you are thinking of becoming your own boss or currently have your own business, we have solutions designed to support you.

We are recruiting to fill the position below:

Job Title: Retail Store Manager (Luxury Skincare Company)

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

The ideal candidate must have strong leadership skills and the ability to manage people.

Key Responsibilities

Manage, monitor, and review daily business operations.
Manage the business Social Media platform
Implement organizational goals, procedures, and policies.
Identify improvement gaps and implement corrective measures.
Handle and resolve all customers complaints
Process customers payments.
Respond to all enquiries.
Create daily content for online sales
Review, oversee financial activities and send monthly report.
Maintain positive client relationships and drive new acquisitions.

Store Management:

Ensure that the store is clean and ready for opening
Ensure that the utilities are available and adequate.
Supervise the security personnel.

Financials:

Create monthly reports
Manage petty cash
Take cash payments to the bank
Calculate and remit taxes
Prepare payroll.

Requirements
Qualification:

Minimum of Bachelor's Degree / HND.

Experience:

3 years' experience in a similar role
Experience in the retail / skincare is a plus

Skills and Abilities:

Social media management.
Proven integrity.
Highly analytical, driven and focused.
High level of professionalism;
Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
Leadership and organizational abilities
Interpersonal and communication skills.
Problem-solving attitude.
Keen eye for detail.
Preferably lives within Island axis.
Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
Proficient user of MS Office (MS Excel in particular)
Must be able to prepare management reports and correspondence
Good initiative, time and stress management skills