Senior Field Service Engineer at Buhler Group

Buhler is the global specialist and technology partner in the supply of plants and services for processing grains and food, consumer foods as well as for manufacturing advanced materials.

We are recruiting to fill the position below:

Job Title: Senior Field Service Engineer

Location: Ikeja, Lagos
Employment type: Permanent
Work type: Onsite

Job Description

• Buhler Group in Lagos, Nigeria is looking for a skilled professional to join our team as Senior Field Service Engineer. This position will be responsible to provide services to the customers during installation of the machines and its entire life cycle.

Responsibilities
This is where you'll excel:

• Provide expert technical support and maintenance services to clients in the field, adhering to company standards and procedures
• Troubleshoot and resolve complex technical issues, identifying root causes and implementing effective solutions
• Sharing of experience and feedback to other projects and functions
• Conduct routine maintenance, repairs and commissioning of equipment to ensure optimal performance and minimizing downtime
• Ensure the quality of the activities carried out is as per Company standards
• Coordination of all tasks with other functions within the Business unit, e.g. generate sales opportunities follow up on sales quotations, initiate sales of service contracts
• Develop and maintain strong relationships with clients, providing exceptional customer service and support
• Perform technical assistance, training and other after sales services of the machines
• Creation of delegation reports

Requirements
These are the skills you'll need:

• Bachelor's Degree in Mechanical Engineering or Mechatronics Engineering
• Minimum 7 years' experience in field service engineering, with a proven track record of problem solving, strong technical expertise and understanding of relevant industry standards
• Ability to work independently with minimal supervision and travel frequently to client sites
• Fluent communication skill in English language
• Excellent communication, interpersonal, troubleshooting and customer service skills

How to Apply
Interested and qualified candidate should:
Click here to apply