Technical Services Lead Vacancy at Quantum Retail
Quantum Retail - Science, Strategy, Solutions are the three tenets of Q.
Quantum's innovative retail technology is the combined experience,
intelligence, and vision of six seasoned industry executives who
believed they could create a retail platform that streamlines supply
chain complexities to provide intuitive inventory solutions-plus the
infinite ingenuity of Q.
Q synthesizes retail science and strategy to capitalize on fluctuating
patterns of consumer behavior and demand, adapt to emerging needs of
retailers in an ever-evolving market, and solve specific inventory
problems as they arise. Q's predictive inventory management software
empowers retailers with the actionable insight, strategic agility, and
profit-driven efficiency to thrive in today’s high-velocity marketplace.
We are recruiting to fill the position of:
Job Title: Technical Services Lead (Retail)
Location: Nigeria
Job Description
- Are you looking for a full-time opportunity working remotely? Do
you have experience leading technical solutions teams? Are you equally
good at coding and architecting solutions? If so, Quantum Retail is
looking for you! Join Q as a Senior Technical Consultant leading teams
that deliver Q’s industry-leading solutions.
- Reporting to the Professional Services Senior Manager, this
technical leadership role is responsible for helping ensure efficient,
consistent technical delivery of Quantum product implementations across
multiple client projects.
- This individual will work within a group of Senior Technical
Consultants and Technical Consultants who are collectively responsible
for identifying and implementing technical configuration, custom code
and tuning required to successfully implement the Quantum product.
- The Sr. Technical Consultant is the technical leader working directly with customers to implement Quantum applications.
- This position requires influential leadership, customer consulting, and technical skills
Key Responsibilities
- Oversee all technical project deliverables including:
- Specifications and documentation,
- Data mapping and data validation,
- Configuration management
- Coding,
- Performance testing and
- System tuning
- Lead technical client facing activities including workshops, environment planning and operations training
- Execute and improve our technical delivery methodology;
Streamline processes within Technical Services to provide consistent
results to client/project teams
- Provide performance feedback for team members; mentor and assist with performance plans
- Management of technical project team KPIs
- Organize and manage delegation of work to technical team members ensuring accurate and timely completion
- Coordinate with Project Managers to ensure timely and correct
execution of technical consulting activities, including all technical
staff assigned to the project
Required Experience and Skills
- Undergraduate degree is required.
- 2+ years experience in a leadership position within Technical Services team lead
- 2+ years experience managing client projects in Technical or Professional services
- Experience with Agile methodology in conjunction with Waterfall and/or RUP methodologies
- Field experience as a technical consultant
- Experience in Retail technical service delivery
- Configuration Management
- Demonstrated ability of success working in a fast paced
environment with the ability to work across technical and architectural
functions
- Experience with JIRA, Confluence and Oracle developer
- Putty and Git.
- Experience being the primary client technical liaison providing guidance on the hardware needs and the technical solutions
- Excellent communication and organizational skills at several levels from individual contributor to executive.
- Problem solving and conflict resolution skills
- Strong working knowledge of Unix, Oracle (SQL and DBA)
- Database tuning experience
- Knowledge of packaging and deploying code to internal and client environments
- Experience planning, delegating and overseeing execution of technical tasks.Full lifecycle software development
- Knowledge of server, hardware and network technology
Remuneration
Total annual compensation is USD $80,000 paid at $40/hour for a 40 hour, 50 week work year.
How to Apply
Interested and qualified candidates should:
Click here to apply online