Jobs

Training Academy Manager at Tuteria Limited

At Tuteria Limited, we're driven by a mission to make quality personalized education accessible to everyone. We help learners connect with the best teachers and educational content, while also empowering people to earn income by teaching what they love. Though we've had some early successes, we believe we can transform the way millions of people teach, learn and access education in Africa and beyond - and that we will achieve this by working with talented people who want to make a change in education and giving them the space, resources and support to do the best work of their lives.

We are recruiting to fill the position below:

Job Title: Training Academy Manager

Location: Gbagada, Lagos
Employment Type: Full-time

About the role

We are looking for a result-driven and agile Training Academy Manager who possesses excellent verbal and written communication skills.
Your primary responsibility is to manage our training academy programs and team, develop strategies to boost the training programs, and ensure more customer conversions while maintaining relationships with customers.
Our ideal candidate is one who is social and analytical, possesses an aptitude for learning and using new software, and is able to communicate clearly and efficiently.
You should be able to engage with our internal and external stakeholders such as staff, facilitators/tutors, students, etc., maximize value, and create strategies to enrich the training academy.

Responsibilities

Have first-hand and up-to-date knowledge of all the company’s training services and be able to upsell them to clients.
Stay abreast with education/examination news and trends, such as IELTS, GRE, GMAT, etc.
Give students training advice and assist them with exam registration where necessary.
Prepare regular reports on learning objectives including registrations, revenue, and strategies for growth
Meet and exceed targets assigned.
Provide support for tutors/training facilitators, hold regular review sessions, and evaluate tutors’ performance for all training programs.
Coordinate registration of learners for classes, organize learning materials, collate feedback, and implement strategies to improve the learning experience.
Create and update the training calendar and schedule for every quarter.
Attend to calls, messages, and monitor the CRM platform for client/student training requests/inquiries, and ensure conversion.
Manage and nurture relationships with Examination bodies and External Training Partners.
Ensure the classrooms and training facilities are conducive for learning.

Requirements

Bachelor's Degree in Education, or a related field.
Results-oriented and proactive.
Ability to coordinate and manage different training programs online and offline
Knowledge of study abroad programs and educational products such as IELTS, GRE, GMAT, IGCSE, SAT, etc.
Not less than 3 years of work experience managing a training academy, or in a similar role.
Passionate about education and making an impact.
Excellent verbal and written communication skills.
Active listening, customer service, and relationship management skills
Strong problem-solving skills
Detail-oriented and organized
Proficient use of Microsoft 365, and analytical tools.