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Call Center Agents recruitment In A Reputable Insurance Company

Jul 18, 2018, 6:51 PM
Workforce Group - Our client, a reputable Insurance Company, is looking for the services of a qualified candidate to fill the position below:     Job Title: Call Center Agent (Igbo Speaking) Location: Lagos Job Description
  • H/She will be the liaising between the organization and its current and potential customers.
  • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to up-sell products when they arise.
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
Requirements
  • OND/HND in any discipline.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluent in Igbo.
  • Must reside in Lagos.
Remuneration
  • Salary: Attractive Basic pay.
  • Other Benefits: Pension plus HMO
    How to Apply Interested and qualified candidates should: Click here to apply   Note: Only candidates who meet the requirements stated above will be invited.

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Business and Finance 
OND / HND / BSC Holders Workforce Group Lagos State Call Center